SAFE BUYING GUIDE

Purchase genuine TWINJET printer at our authorized distributors. Authorized distributors are those channels that bring you our authentic product and high quality service. Here are few of our authorized retailers:


 
HOW TO SPOT FAKES

Before you buy, make sure the TWINJET products you’re purchasing are the real thing. Fake TWINJET products or buying from the non-authorized reseller aren’t protected by our warranty and will often break soon after purchase.
 
Here are a few tips on how to spot fakes:
 
1. If the price seems too good to be true, it probably is. Genuine TWINJET products are made with premium materials and are designed to deliver a one-of-a-kind printing experience.
2. If a website or trader is offering much lower pricing than official one, or they can’t show you the certification of authorization, they’re not authorized distributor by TWINJET
4. Any labeling, strange markings or misspelled words are all sure signs of counterfeits.
 
ADVICE IF YOU BUY THE FAKE 

If you’re suspicious that your printer by TWINJET  is not the genuine article, there are steps you can take to get help.
 
1. Contact the seller and try to return the printer for a full refund.
2. If you bought it through a platform or payment service like eBay or ALIBABA, report the counterfeit seller to them.
3. You can report counterfeit product to TWINJET company, and we will give you the authorized distributor information and tack action with legal procedures to protect TWINJET brand and your interests. 
4. Inquire TWINJET Authorized distributor in your area to buy the original TWINET printers, if there is none, please contact TWINJET company immediately.